Frequently Asked Question.
1. What types of therapy do you offer?
We specialize in trauma-informed counseling, inner child work, anxiety, depression, PTSD, and family therapy. Our goal is to help you break generational cycles and create lasting change.
2. Do you accept insurance?
Yes! We accept select private insurance plans only. While we do not accept Medicaid, we do offer a sliding scale upon availability. If we’re not in-network with your insurance, you may still be eligible for reimbursement using a superbill.
3. How much does a session cost?
Standard private pay sessions range from $135–$150 depending on the service. Insurance coverage varies,and we can help you understand your out-of-pocket costs before your first session.
4. How do I book my first session?
It’s easy! Click the “Let’s Get To Work” button, fill out a quick form, and we’ll connect you with the right therapist for your needs.
5. What should I expect in my first session?
Your first session includes an intake to understand your goals and history, an assessment of your needs, and a discussion of the best approach to help you achieve lasting change.
6. How long are sessions, and how often should I attend?
An optional consultation session is 20 minutes. Should you choose not to partake in the consultation, an initial intake session is 90 minutes. Standard routine sessions are typically 50 minutes. Most clients start weekly to build momentum, but we create a schedule that fits your goals and lifestyle.
7. Can I do virtual sessions, in-person, or both?
We currently offer virtual-only sessions giving you flexibility and safety. Virtual sessions are conducted on a secure, HIPAA-compliant platform.
8. What is your cancellation/rescheduling policy?
We ask for at least 24 hours’ notice to reschedule or cancel a session. This helps us provide the best care to all clients and keeps your healing on track.
9. Will my information be confidential?
Absolutely. All sessions are fully confidential and HIPAA-compliant. Your privacy and safety are our top priority.
10. What makes Elite Therapy different from other practices?
We don’t just treat symptoms. We help you break generational cycles and intentionally create your ideal life. Using trauma-informed, neuroplasticity-based therapy, we combine expert care with a warm, direct approach to support your full transformation.
11. What is a superbill and how does it work?
A superbill is a document your therapist provides that includes all the information your insurance company needs to process reimbursement for your sessions. It typically lists:
Your therapist’s credentials and license
Dates and length of each session
The type of therapy you received
CPT codes used for billing
You can submit the superbill to your insurance company to get reimbursed for some or all of your session costs, depending on your plan.
Pro Tip. Call the number on the back of your insurance card and confirm your benefits will cover reimbursement for out-of-pocket expenses.
11. What if I can’t afford therapy?
Most clients aren’t aware of their employer’s Employee Assistance Program (EAP). Contact your employer’s HR department and request a list of providers for therapy.
Pro Tip. Once you find a therapist from this list, ask if they will accpet your insurance or provide you with a sliding scale once sessions are complete. Also, your free sessions repeat yearly. And no,you don’t have to be a part of your company’s insurance plans.